Add MCC’s eLearning Program to Your Company’s Learning Management System

Monthly Archives: September 2017

Add MCC’s eLearning Program to Your Company’s Learning Management System

Thursday, September 28, 2017

MCC’s eLearning courses can now be deployed through your organization’s learning management system. We can customize each MCC course to fit your needs and help support your organization’s roll out of metric-related programs. MCC’s eLearning courses will help your employees master metric concepts needed to use your organization’s metrics effectively. They also help employees gain better insights and improve clinical trial processes.

eLearning Courses include:

  • Course 201: The Elements that Make Metrics Effective
  • Course 202: Developing Effective Metrics Using a Structured Process
  • Course 203: Effective Metric Visualizations to Gain Valuable Performance Insights

After the successful completion of courses 201, 202 and 203, employees can continue their learning by completing eLearning Course 204: MCC Metric Master Certification Independent Project. The purpose of this course is for employees to demonstrate a full understanding of courses 201-203 and the ability to apply metric concepts to current situations in your company. Those successfully completing the eCourses and Independent Project will be awarded a MCC Metric Master Certificate that can be added to resumes, CVs and LinkedIn Profiles, and a MCC Metric Master logo that can be added to email address boxes.

MCC e204:  Learn More   

For more information about group pricing or customized solutions, please contact Linda Sullivan

 Learn More 

Help Us Improve and Enhance our eCOA Metrics by Taking our Survey

Friday, September 15, 2017

The MCC is seeking your feedback on the MCC electronic Clinical Outcome Assessments (eCOA) performance metric set established in late 2016. Specifically, we want to know how you are using the metrics and if you have suggestions on how to improve them – such as which metrics need to be enhanced, added or possibly removed.

Help the MCC to start this process!

The survey will take about 10 minutes to complete and the results will help us improve the usability and effectiveness of the metrics. All feedback will be handled as confidential information and a summary of the results will be shared with survey respondents.

Please share the survey link with other industry colleagues who use eCOA performance metrics. Thanks for your participation!

New Study Reveals Insights About Opportunities to Improve the Clinical Site Payment Process

Monday, September 11, 2017

Boston, MA – September 11, 2017 – Metrics Champion Consortium’s (MCC) Industry Practices Insight Report, “Clinical Site Payment Study: An examination of how Sponsors and CRO organizations measure site payment processes – trigger events, cycle times, performance expectations compared to actual results and site payment strategies,” looks at the site payment process from the perspective of Sponsors and CROs.

While the perspective of sites regarding the site payment process has been well researched, there has been less research looking at the perspective of Sponsors and CROs. MCC conducted this study to gain insight into what Sponsors and CROs organizations are measuring about the site payment process, how well the process is working and where there are opportunities for improvement. Some of the key findings include:

  • There are divergent views on how well the site payment process is working
  • The most common site payment “triggering events” are not automated resulting in frequent delays
  • Sponsors that outsource site payments use fewer metrics to monitor the process than other respondents

“This study adds the perspective of Sponsors and CROs to the on-going discussion about challenges with the clinical trial site payment process. Results confirm what sites have been saying for years; they are not being paid in a timely manner,” said Linda Sullivan, Co-Founder & President of MCC.

The report shows the metrics typically used by organizations to monitor the site payment process. In addition, the typical frequency of issues is described along with successful strategies used by organizations to improve the site payment process. “While most respondents acknowledged that the payment process is not being completed in a timely manner, most organizations do not objectively know, with data, how often issues occur in the site payment process,” Sullivan continued. “Measuring key aspects of the process, such as how often it fails and in what way, is an important first step to improvement.”

Sullivan added that simplifying the payment process by adopting automated payment triggers combined with improved process measurements provides the best opportunity to meet and even exceed the site requirements. By standardizing metrics in this important area, the industry will be better able to baseline, compare, manage and improve performance and ultimately increase the available pool of sites for clinical trials.

The online survey contained 11 questions that varied according to organization type selected (Sponsor – site payment outsourced; Sponsor – site payment in-house; CRO/site payment vendor). Survey responses were collected April–June 2017, and the results represent the experiences of 56 respondents from 43 distinct organizations, large and small, from across the industry. Respondents were grouped by organization type so that differences between these organization types could be examined.

More information about this report is available at MCC Industry Practices Insight Reports. To view the press release in a PDF format, click here.


About Metrics Champion Consortium (MCC)

MCC—a trusted partner in the clinical trials industry—identifies what to measure, how to assess the crucial components of what is changing and how the industry is responding to address these changes to make improvements. MCC continually brings you new insights into the leading trends within the industry. For more information about MCC metric sets and tools, metric education programs and how you can participate in MCC work groups, please visit



Linda B. Sullivan


MCC Vendor Oversight Metrics Updates ICH-E6 (R2) Review Progress Report White Paper

Friday, September 1, 2017

MCC’s new White Paper looks at developing metrics specifically for vendor oversight due to the revision to GCP-ICH E6 (R2), and the impact the revision will have on the way metrics are defined and used. The MCC Vendor Oversight Work Group, formed in early 2017 at the request of industry and consortium members, was interested in taking current metrics that focus on individual trials and developing them specifically for vendor oversight. The work group also realized that the growing integration among clinical trial systems meant there were greater opportunities to implement metrics that use data from different systems to report new metrics that give greater insights.

Click Here to download the white paper.

To learn more about this work group, visit the Vendor Oversight home page.