eCOA Management Performance Metrics Working Group

Working group explored:

  • Current electronic Clinical Outcomes Assessment (eCOA) approaches and regulatory expectations
  • How process maps help to define and visualize eCOA processes during study start-up, conduct and close-out
  • Establishing a set of standardized MCC eCOA performance metrics similar to the MCC Cardiopulmonary metric sets

Working Group output includes:

  • Subject Matter Expert eCOA Basics Webinar
  • eCOA Process map
  • eCOA Wiki – Key Terms and Definitions
  • eCOA Critical Success Factors & Key Performance Questions
  • eCOA Performance Metrics (including performance targets)

In October of 2016 new eCOA Metrics were released.

For additional information, please view recent news blogs

MCC eCOA Performance Metrics Set v1.0 Now Available

For additional information about joining this Working Group, please contact Customer Service (

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