Newly Released MCC eCOA Performance Metrics v2.0 Includes New Metrics Implementation Guide and Webinar

Thursday, August 16, 2018

The MCC eCOA Work Group has released an updated version of the eCOA performance metrics. Facilitated by Subject Matter Expert Amy Furlong, the work group developed the eCOA Metrics v2.0 after reviewing survey feedback and hearing perspectives from Sponsors, CRO and eCOA Providers.

“The eCOA Work Group worked collaboratively with spirited discussion and debate regarding the implementation of the metric set,” said Amy. “As a result, further enhancements to the metric set were proposed though it is clear that ongoing implementation and experience with the metrics is required. I look forward to the continued utilization and expansion of the metric set.”

Updates to the eCOA Metrics v2.0 include:

  • The new MCC metric numbering system to better describe what each metric is measuring
  • Separating Program and Study metrics into two distinct metrics
  • An eCOA Metrics Implementation Guide to outline key considerations and best practices in the implementation of the eCOA Metric Set
  • Webinar
  • Clarifications and modifications to some metric definitions and terms

MCC members can download the updated metric set by logging into the member portal and visiting the MCC Metric Sets and Tools area.

Learn more about the eCOA Work Group.