Relationship Quality Metrics Working Group

Working group is exploring:

  • How organizations define Sponsor/Vendor relationship quality
  • Qualitative and quantitative approaches to measure Sponsor/Vendor relationships
  • High priority key relationship questions work group members want to answer in four areas:
    • Trust and Communication
    • Satisfaction
    • Collaboration
    • Project Value

  • Establishing a set of standardized MCC sponsor/vendor relationship performance metrics
  • Developing a relationship quality scoring tool or report card

Working Group output will include:

  • Subject Matter Expert Webinar Case Studies
  • Relationship Metric Practices Survey results
  • Relationship Key Question Survey results
  • MCC Sponsor / Service Provider Relationship metrics and measurement tools.

For additional information about joining this Working Group, please contact Customer Service (

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