Site Management Quality Metrics Working Group

The MCC Site Management Quality Metrics Working Group conducted a “gap-analysis” of the site-related metrics in the MCC Clinical Trial Performance Metric set (v1.2). The Working Group determined that several metrics related to site training as well as metrics that facilitate the identification of sites that are “outliers” (e.g. performance is not aligned with the rest of the study sites) to the metric set.

Working Group output that is available to members:

  • Site Management Quality Process Map – Site-oriented tasks that occur throughout a study are mapped starting with the site signing a CDA and ending with the final submission of data from the site. The map indicates the tasks within the process where metrics have been defined for measuring site quality.
  • Site Management Quality Metrics v1.0 – A set of 10 site management metrics that provide an indication of site quality within a study.

MCC members should contact Customer Service ( for assistance accessing the information on the MCC Member Portal.

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