Ask the Experts- MCC Answers Your Metric Questions

With more organizations focusing on metrics, the MCC has received an increase of questions ranging from how to use metrics, why some metrics are better than others, which type of metrics is best to use, as well as questions about specific MCC Metrics. This column provides a forum for us to share these questions and answers with you.

MCC Members at the Gold or Platinum benefit level, can access the “MCC Ask the Experts – Questions and Answers Archive” by logging into the MCC member website. Interested in becoming a member or have questions about your membership? Contact membership director, Terry Holland.

August 2020

A: You are not alone in speeding up your implementation! At a recent meeting, we polled participants and found that 50% said that the pandemic increased their organization’s interest in using centralized monitoring and an additional 19% indicated that their organizations are fast tracking implementation and use. 

In terms, of which KRIs to use, MCC members have developed a standard set of Key Risk Indicators that organizations can use as a good starting place. However, this is a fast-moving field – during a recent MCC meeting, we had presentations from a sponsor and vendors on how the challenges of the pandemic have led to them adding new KRIs, such as missed assessment rate, for example. At the MCC Clinical Trial Risk and Performance Management Virtual Summit in September, a virtual Work Group will generate a list of the most commonly used KRIs across the industry, along with their perceived importance and value. The output from that Summit Work Group will be crucial as we review the existing MCC KRIs and publish an update later in the year.

Gold and Platinum Level MCC members are invited to attend the Ask the Expert monthly meetings on the 2nd Friday of each month. We often feature a current issue to discuss, but most of the time is for you to ask questions on topics you are interested in. You also have access to the Ask the Expert Archive Library available in the MCC Member Portal.

Meet the Experts

Keith Dorricott, MCC Ambassador and Director,
Dorricott Metrics and Process Improvement, LTD

Linda B. Sullivan, Co-Founder & President,
Metrics Champion Consortium

Click here to submit a question