eCOA Metrics Work Group

The use of eCOA methods to collect clinical trial data is rapidly expanding – especially during the COVID-19 pandemic. MCC members have requested that the consortium reconvene the eCOA Process Metrics Work Group to discuss possible updates to the metric set. The Work Group launched with an online public meeting where we reviewed the existing MCC eCOA metrics and discussed our focus for the upcoming review. The review will include updates to the process map and existing metric definitions. We will also explore new process metrics and which of the metrics could function as Key Risk Indicators as a part of Risk-based Quality Management (as required in ICH E6 R2). The revised toolkit will include the metric selection tools and implementation guide that is a part of all new and updated toolkits at the MCC.

Meeting Schedule

3rd Tuesday of the month, 11am – 12pm ET  – Registration links are available on the Upcoming Meetings Webpage in the MCC Members Portal.

Team Output:

MCC eCOA Metric Toolkit v2.0

Component Purpose
At-A-Glance Short document providing an overview of the MCC eCOA Metric Toolkit v2.0
MCC eCOA Basics Webinar
MCC eCOA Metric Toolkit v2.0 Updates
Provides an overview of eCOA Metrics
Provides an overview of the Toolkit updates
Process Maps Provides a listing of the metrics shown on a high-level process map
Metrics Workbook Contains metric definitions, purpose, recommended usage, target, glossary and process map
Metric Implementation Support Tools:
Metric Implementation Guide Provides guidance on how to implement and use the MCC eCOA metrics
Implementation Points to Consider Outlines key considerations and best practices in the implementation of the MCC eCOA metrics

MCC member organizations can download the MCC eCOA Metric Toolkit v2.0 by logging into the member portal and visiting the MCC metrics sets and tool page. Contact MCC Customer Service if you need assistance.

Team Explored:

  • Current electronic Clinical Outcomes Assessment (eCOA) approaches and regulatory expectations
  • How process maps help to define and visualize eCOA processes during study start-up, conduct and close-out
  • Establishing a set of standardized MCC eCOA performance metrics similar to the MCC Cardiopulmonary metric sets

MCC Membership Information

This is a member-only group. For additional information about MCC membership options or to find out if your organization is a MCC member, please visit the MCC Membership webpage or contact MCC Director of Membership, Teresa Holland or call 317-622-0266. Contact Linda Sullivan to discuss additional study team-related details. Return to Work Group List

Metric Info Sheet DOWNLOAD

MCC eCOA Metric Toolkit v2.0

  • Toolkit At-A-Glance
  • eCOA Basics Recorded Webinar
  • Toolkit Updates Recorded Webinar
  • Process Maps
  • Metrics Workbook

Metric Implementation Support Tools:

  • Metric Implementation Guide
  • Implementation Points to Consider

Additional Resources

MCC follows the metric development process. For more information about the process:

MCC’s Metric Development Framework: Defining Metrics That Answer Key Performance Questions View white paper, Listen to podcast

Unlock the Value of MCC Metric Sets: Use MCC Metric Selection Tools to Select the Right Metrics for Your Organization View white paper, Listen to podcast

Additional white papers available here.

For additional Vendor Oversight metrics visit the Vendor Oversight page.

Contact MCC Membership Director Teresa Holland to learn how your organization can access the entire library of metric toolkits in the MCC Knowledge Portal!

Episode 5: Optimizing Clinical Trial Monitoring with Keith Dorricott and Linda Sullivan

Join Our LinkedIn Community

Employees of MCC member organizations are invited to join the MCC eCOA LinkedIn Community to get the latest news on work group activities, share relevant news and participate in online discussions.