Performance Metrics

MCC Standardized Performance Metrics

MCC members and their employees have access to the full, detailed version of the MCC performance metrics, including:

  • purpose statement for each metric
  • full metric definition, including equation and input variables
  • performance targets
  • anticipated benefits of using each metric
  • analyses that each metric can be used to perform
  • companion metrics (other MCC metrics that pair with and balance each one)

MCC Metric Development Framework

MCC metric development work groups – comprised of MCC staff and representatives from MCC member organizations – work collaboratively to develop robust metric toolkits that can be used to answer important clinical trial performance, risk and quality questions. These work groups utilize a structured approach called the MCC Metric Development Framework to ensure the right metrics – metrics that answer your most important performance questions. The work groups consider the processes holistically to develop a complete set of metrics designed to cover different perspectives. For more information about the MCC Metric Develop Framework, please view the white paper.

MCC Metric Selection Tools

Determining which metrics in the MCC metric toolkit will meet the unique needs of your organization, program or study requires thoughtful consideration. The metrics described in each MCC metric toolkit align with the critical success factors and key performance questions (KPQs) identified by the metric development work group. Should you implement all the metrics described in the metric toolkit? Probably not! You only need the metrics that help answer the KPQs that are important to your organization, program or study.  MCC recommends following a four-step process to establish what level of metrics and key performance questions are important to your organization and use them as a guide to identify the right metrics for your organization.  For more information about the four-step process, please view the white paper, Unlock the Value of MCC Metric Sets.

MCC members have access to an extensive library of more than 300 consensus-based portfolio, study and site level performance metrics. The following are summaries of these metric sets::

Critical Data – Set-up and Quality Oversight Metric Sets

Cardiopulmonary Metrics (ABPM, ECG, Spirometry) Download Info Sheet Visit Work Group Page
Central Lab Metrics Download Info Sheet Visit Work Group Page
Data Management, Biostatistics & Medical Writing Metrics Download Info Sheet Visit Work Group Page
Electronic Clinical Assessments (eCOA) Download Info Sheet Visit Work Group Page
Imaging Performance Metrics Download Info Sheet Visit Work Group Page
Vendor Oversight Quality Metrics Get White Paper Visit Work Group Page View Demo

Portfolio Management Metric Sets

Vendor Oversight Finance Metrics Get White Paper Visit Work Group Page
Vendor Oversight Quality Metrics Get White Paper Visit Work Group Page View Demo
Vendor Oversight Relationship Assessment Metrics Get White Paper Visit Work Group Page
Vendor Oversight Timeliness Metrics Get White Paper Visit Work Group Page

Study Management and Quality Oversight Metric Sets

Centralized & Site Monitoring Process Metrics Download Info Sheet Visit Work Group Page
Clinical Corrective Actions Preventive Actions (CAPA) Performance Metrics Download Info Sheet Visit Work Group Page
Compliance Quality Metrics
Pharmacovigilance & Safety Metrics
Site Contracting Metrics Download Info Sheet Visit Work Group Page
Site Generated Performance Metrics Download Info Sheet
Site Quality Performance Metrics Get White Paper
Site Selection and Start-Up Process Metrics Coming Sept. 2021 Visit Work Group Page
Trial Master File (TMF) Get White Paper Visit Work Group Page

Small Sponsor Strategies & Resources

MCC Member companies can find additional planning and data reporting worksheets and other templates available to Small Sponsors in the MCC Small Sponsor Community of Practice Knowledge Portal.  For assistance logging into the MCC member portal please contact Customer Service.

Not a member? Contact Terry Holland, MCC Membership Director, to discuss membership options.