MCC Metric Toolkits include robust metric definitions and additional components to assist with metric selection, implementation and use. Determining which metrics in a MCC metric toolkit will meet the unique needs of your organization, program or study requires thoughtful consideration. The metrics described in MCC metric toolkits align with the critical success factors and key performance questions (KPQs) identified by metric development work groups (see April 12 blog). Should you implement all of the metrics described in a metric toolkit? Probably not! You only need the metrics that help answer the KPQs that are important to your organization, program or study.
MCC recommends utilizing a four-step process to establish what level of metrics and key performance questions are important to your organization and use them as a guide to identify the right metrics for your organization.